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Last updated: March 17, 2023

Archangel Care Services. (“Archangel Care Services”, “we,” or “us”) provides this Privacy Policy (“Policy”) to explain how we collect, use, disclose, and process information about you when you use our application, website, services and online forms. Archangel Care Services is committed to ensuring that your privacy is protected and preserved.

When you are asked to provide certain information by which you can be identified, rest assured that such Information will only be used in accordance with HIPAA Compliance and this privacy statement. Archangel Care Services may change this policy from time to time by updating this webpage and by revising the date at the top of the Policy. We encourage you to review the Policy whenever you access our website or otherwise interact with us to stay informed about our information practices and the choices available to you.

Information Collection

Information You Provide to Us

We collect information that you provide to us in the course of using our services such as when you fill out an appointment form, referral form, contact form, pop-up form, employment form, provide us feedback or otherwise communicate with us. The types of information that we ask you to provide may include but are not limited to, your name, address, email address, phone number, family member contacts, payment information, and notes regarding your care. We may also collect the information you supply to us concerning your preferences and interests expressed in the course of the use of our services and any other information you provide to us or upload to our services. In addition, if you are a caregiver using our services, we may also ask you to provide information about which area(s) you are certified to provide care in, applicable ID numbers, general employment history, demographic and/or language information, bank account information, available work schedule, and a profile photograph.

The information collected will help Archangel Care Services fulfill the services that are due to you. We also collect information through the website for the following purposes:

  • Internal Record Keeping
  • Client/Customer Feedback to improve services and/or products
  • Promotional emails about our services, special offers, or other information which you may find interesting
    using the email address that you have provided to us.
  • To contact you for market research purposes.

Security of Information

We are committed to ensuring that the information you submitted to Archangel Care Services is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial measures to secure the information we collect online.

The Use of Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. With your permission on our browser settings, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used, as this helps Archangel Care Services analyze data about web page traffic which will be used to improve our website in fulfilling customer needs. We only use this information for statistical analysis purposes, and then the data is subsequently removed from the system.

Please note that a cookie will NOT give us access to your computer or any information about you other than the data you choose to share with us through the Archangel Care Services website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies once you access certain websites. Be advised that when you do decline cookies, it may prevent you from taking full advantage of the website features.

Links to other websites

Through the Archangel Care Services website, you can link to other websites which are not under the control of Archangel Care Services. We have no control over the nature, content, and availability of outbound third-party websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Archangel Care Services remains independent from third-party website links.

Security of Your Personal Information

Archangel Care Services will not sell, distribute or forward your personal information to third parties unless we have your express and written permission or are required by law to disclose your information.

You may request details of personal information which we currently hold under the Data Protection Act of 1998. Requesting this information will require a small fee. If you would like a copy of the information we have on you, please contact us.

If you find that any information we are currently holding on you is incorrect or incomplete, please advise us of the corrections accordingly.